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Automation of Sales

Automation of Sales and Inventory Management for a Book Industry Company

Client: A book industry company operating in a dropshipping model on the Amazon platform

Challenge:

The client required an application that could automate the process of managing inventory levels and product prices on Amazon. The primary goal was to reduce the involvement of employees in this process while maintaining high accuracy and reliability. The application needed to receive updates about stock levels and pricing from the supplier, then automatically process this data to list products on Amazon, factoring in margins and additional logistical costs. Additionally, when an order was placed on Amazon, the application needed to send the order details to the supplier in the appropriate format.

Solution:

We developed a fully automated integration operating in the dropshipping model, meeting all of the client’s requirements. Key features of the application include:

  • Automatic stock synchronization: The application retrieves daily inventory information from the supplier and updates the product availability on Amazon. If an item is out of stock, it is automatically removed from visibility on the platform.
  • Dynamic pricing updates: The application automatically calculates margins and other logistical costs, adjusting prices in real-time to match market conditions.
  • Automatic order submission: When a customer places an order on Amazon, the application instantly sends the necessary details to the supplier in the correct format, speeding up the order fulfillment process.
  • Error notifications: If for any reason the data synchronization fails, the application immediately sends an email alert to the client’s team, allowing for a quick response.
  • Client control panel: The client has access to a browser-based portal where they can monitor synchronization history and review changes made to products.
  • Scheduled tasks: Synchronization occurs automatically 15 minutes after every full hour, minimizing the need for manual supervision of the listings.

Results:

  • Scalability and automation: The implementation of the application enabled the launch of 25,000 book listings on Amazon, with the potential to expand further to other Amazon markets and platforms such as eBay, TikTok Shop, Walmart, and Zalando.
  • Time-saving: By automating the process, the client’s staff can now focus more on business growth rather than the daily task of monitoring inventory levels and updating listings.
  • High efficiency: The application runs reliably, eliminating human errors and ensuring smooth operations in the dropshipping model. This allows the client to handle more orders while maintaining a high level of customer service.

Future Outlook:

Our solution was designed with scalability in mind. The application allows for easy expansion to new markets and platforms, giving the client significant potential for future growth. With a fully automated system in place, the client is well-positioned for further expansion and to increase their presence in the global market.